← Portfolio Case study 03 / 06 · UX · Figma

Two readers, two views of one result

Managers need the answer. Reviewers need the evidence. So every result has two views.

UsersManagers · reviewers · approvers
ViewsSummary · detail · read-only
GoalRight depth for each reader
Problem

One results page tried to serve managers and reviewers, and worked for neither.

How I solved it

Two views of the same result, summary for decisions and detail for evidence, plus a locked view for approvers.

Summary viewfor managers
Loan triage modelAssessment result · Summary
View details
HighRisk level
14Findings
3Actions needed
Top actions HighAdd a human review step MedLog every model decision MedDocument training data
answer first
Fig 1Three numbers first, then the next action.
Detailed viewfor reviewers
Loan triage modelAssessment result · Detailed
Human oversightHigh
Evidence: decisions are final without review. Recommended: add an approval step for declines.
Data qualityMedium
TransparencyLow
SecurityLow
evidence per finding
Fig 2Every item expands to show its evidence and risk level.
Review result · read-onlyfor approvers
Read-only · Submitted by Priya S. for approval
Loan triage modelAssessment · 14 findings
HighHuman oversight MedData quality LowTransparency
Request changesApprove
locked
Fig 3Approvers get a locked view. They can check work without changing it by mistake.
Result / Summary
Loan triage modelAssessment result · Summary
View details
HighRisk level
14Findings
3Actions needed
Top actions HighAdd a human review step MedLog every model decision MedDocument training data
Button / Secondary
Result / Detailed
Loan triage modelAssessment result · Detailed
Human oversightHigh
Evidence: decisions are final without review. Recommended: add an approval step for declines.
Data qualityMedium
TransparencyLow
SecurityLow
Accordion / Open
Review / Read-only
Read-only · Submitted by Priya S. for approval
Loan triage modelAssessment · 14 findings
HighHuman oversight MedData quality LowTransparency
Request changesApprove
Conditional
On open · Assessment result
if #role=="Manager"
Open"Result / Summary"
else if #role=="Reviewer"
Open"Result / Detailed"
else
Open"Review / Read-only"
Set#canEdittofalse
PrototypeOne result, three doors. A role variable decides which view opens first.
SummaryAnswer at a glance
DetailEvidence for every item
Read-onlySafe review and approval