Page / Portfolio · 6 case studies

Portfolio

UX case studies from the AltrumAI web app. I've designed it in Figma since 2023. Each study is one problem and how I solved it, shown in screens and diagrams.

ProductAI governance web app
My roleUX + UI designer
ToolFigma
Timeline2023 → now
01 Set up Organisation · first system
02 Assess Guided risk check
03 Review Results · approval
04 Control Guardrails · policies
05 Monitor Dashboard · cost · usage
Fig 0The user's journey through the product. Each case study solves one stage.
Grid / 2 col · gap 24

Case studies

1Organisation 2Account 3First AI system
Tell us about your organisation We use this to tailor your risk checks.
Step 1 of 3Continue →
Case study 01

From sign-up to the first AI system

New admins faced one long setup form before they could do anything useful.

Assessment · Loan triage model
Does this system make decisions about customers?
Yes
Can a person review a decision before it's final?
AlwaysSometimesNever
Type an answer…↑
Progress · 3 of 5 PurposeDataDecisionsOversightSecurity
Case study 02

An assessment that feels like a conversation

Risk assessments had dozens of questions. As a form, people gave up halfway.

Loan triage modelAssessment result · Summary
View details
HighRisk level
14Findings
3Actions needed
Top actions HighAdd a human review step MedLog every model decision MedDocument training data
Case study 03

Two readers, two views of one result

One results page tried to serve managers and reviewers, and worked for neither.

GuardrailsLoan triage model
Apply all
4 controls recommended from your assessment
PII redactionRecommendedHuman approval stepRecommendedPrompt-injection filterRecommendedTopic restrictionsOutput loggingRecommended
Case study 04

Two paths to the same guardrails

Guardrails need expertise. Beginners didn't know where to start; experts didn't want hand-holding.

DashboardLast 30 days
Export
24AI systems
6High risk
1.2MTokens / month
Usage · 8 weeks
Top costSupport chatbot42%Summariser27%Other31%
Case study 05

A home screen that grows with the user

A dashboard with no data is an empty page. New users didn't know what to do first.

AI systems4 systems · 2 need review
+ Add AI system
NameOwnerRiskStatus
Customer support chatbotOperationsMediumActive
Loan triage modelCreditHighIn review
Document summariserLegalLowActive
Fraud alert scoringRiskHighDraft
Case study 06

One design system for the whole product

Every new feature added screens, and each one drifted a little from the last.

Screens are redrawn with sample data. No real customer data is shown.